Three pieces of advice for someone getting involved in an industry for which they had no experience - based on Alison's experiences of getting into the B&B accommodation business:
1. People do not worry about things being "old" as long as they are clean
2. The key to get people coming back to your business is to get very good bed linen and towels.
3. Get connected to a professional support group specializing in your industry and feed off their wisdom and support.